Nancy worked with my entire organization to improve our communication skills. I can shay without a doubt that each associate was touched in a positive way, and they came back to the office with new skills they could apply immediately. In a customer service industry, such as property management, poor communication skills can put us out of business… Nancy’s enthusiastic, compassionate, fun attitude had a great impact on everyone! They are begging for the next workshop!
Dori LockePresident / Managing Partner
It is evident that the instructor [Nancy] wants us to learn and succeed in our jobs, but it’s up to us to apply what we have learned.